What Is Monat? Is Monat a Scam? – Monat Review and Mind-Blowing Secrets 2021

What Is Monat? Is Monat a Scam? – Monat Review and Mind-Blowing Secrets 2021

Is Monat a Scam?

With so much conflicting information out there, you may be questioning, “is Monat a scam?”

Many of the articles you read about Monat are from 2018 when the company name had gone viral, but not for the same reasons that most companies go viral.

There were thousands of complaints about Monat and its products, including the commonality that the products cause horrible side effects, like hair loss.

Years later, Monat is still on the market and many still wonder about the legitimacy of the claims on both sides, positive and negative.

Today, as we reveal the claims from 2018, we will uncover what Monat is and if Monat is a scam in 2020. Are those claims still being made today? Is Monat even FDA approved?

Let’s find out.

What is Monat?

First, let’s discuss what Monat is and the Monat products that are offered.

Monat is a hair care MLM company founded by Luis Urdaneta, launched in October 2014. The Monat headquarters are located in Florida.

The Monat products are supposed “naturally-based” and “absolutely safe” with over 13 natural plant and essential oils. The products are categorized in hair, skin, wellness, and now pet care.

Monat Products for Hair

Monat received many awards for being a fast-growing company, thanks to all the “market partners” promoting the brand and its products. In fact, the company grossed $200 million in 2017.

In 2018, however, Monat received hundreds of complaints about their products. These complaints included irritation, redness, hair loss, lack of integrity, deceitful practices, and more.

Now, before we can determine whether Monat is a scam, we must understand what an MLM company is and how it works.

What is an MLM?

Multi-Level-Marketing (MLM) companies typically acquire income from their products and services by having people sell person-to-person. In other words, if you worked for an MLM, you would be selling products directly to other people.

As a seller, you can make even more money and commissions by recruiting other people to work for the company under you. You would be building a sales network, which is referred to as “downline”.

You can also make money by meeting various selling bonuses and other rewards that the business may offer you, but most times these goals are far-fetched and unreachable.

Some examples of MLM businesses include FreeLife, Herbalife, iNetGlobal, Nu Skin, and even Tubberware!

Now, this may sound like a simple process to make easy money. That’s how you get sucked in. In reality, you likely will not make a profit. In fact, the FTC claims that less than 1% of MLM participants make a profit.

Despite the near impossibility of you making a profit with an MLM company, MLM companies are legitimate and legal. There are, however, many companies that pose as an MLM, but they really aren’t. These ventures are called Pyramid Schemes, and they are scams.

Is Monat a Scam? Uncovering Secrets

What is a Pyramid Scheme?

Pyramid schemes sell the idea of a great business opportunity. As a seller in a pyramid scheme, you are required to recruit more people for a supposed “money-making opportunity”, but you never have a product to give them. Those people will also pay upfront.

You and your recruits are continually required to pay, whether you are making money or not. The only person actually making money is the person at the top of the pyramid, and everyone else is dishing out money.

Here’s a visual of a Pyramid scheme.

Visual of pyramid schemes

Eventually, no matter how hard you work, you’ll never be able to recruit enough people to make an income. You’ll be working so hard to meet impossible goals, meanwhile, you’ll continue to lose money.

That is how the scheme stays afloat. People believe so deeply in the idea of making money that they are blinded by the fact that they are still paying for the possibility of wealth, but never actually moving closer to that goal.

Complaints About Monat

Now that you fully understand what Monat is and how the company is structured, let’s uncover what people have to say about it all.

At the time of this writing, there are 1,030 BBB complaints about Monat in the past 3 years.

Total BBB Monat Complaints 2020

About 72% of those complaints are in regards to the Monat products, and almost 14% are billing issues.

Monat BBB Complaints Summary

Here shortly, we will divulge several of the most recent reviews about Monat to see exactly what people are saying. Before we do that though, I found something you need to see!

One of the most compelling reviews I read was listed just less than a couple of weeks ago. I outlined the incredible claims this reviewer made.

Recent Monat complaint

I cannot validate the claims this person made. I did do some further research, however, and what I found was mind-blowing.

Back in January 2018, the BBB had to suspend new reviews for Monat for an issue similar to this one. Hundreds of reviews had been received within 3 days, all of which had seemed to come from Monat sales affiliates.

Is Monat a scam - fake reviews

Could this have been an unethical, deceitful attempt by Monat to increase their rating?

Luckily, the BBB isn’t using customer reviews to generate a rating, but still, the Monat BBB score was a D in 2018 and now it’s a B- in 2020.

Monat BBB rating 2020

After reading hundreds of reviews, I found 10+ bad reviews, followed by 1 review of someone overstating how phenomenal the product is in a long, drawn-out comment. I question the legitimacy of those reviews.

Personally, it sounds like Monat could be trying to increase their reputation once again, but I’ll leave that judgment to you.

Monat is so desperate to clear their name that they file a lawsuit against a disgruntled customer for speaking out about her experience.

What Was The Monat Lawsuit About?

Well, my friend…I’m glad you asked.

Once upon a time, a woman by the name of Vickie Harrington created a Facebook group to share her story about Monat and how it caused hair loss, scalp irritation, and sores, amongst other things.

Soon, the group grew to over 12,000 people, most of whom also shared similar experiences from using the Monat products.

Instead of Monat doing like most normal companies do and reaching out to the woman to help rectify her issue, on January 26, 2018, Monat sued her for $225,000. Monat claimed that the woman was defaming the company’s name, by “spreading harmful information regarding Monat’s products that she knew to be false.”

Now, I’m no corporation expert, but since when do companies sue customers for telling people about their bad experience?

To pour salt on injury, the President of Monat claimed that Harrington was being paid by their enemy competitor to drag Monat. This is an accusation, of course, that was laughed off and seen as absurd at the very least.

Although the Monat spokesperson does not agree, many of the Monat sellers claim that the hair loss side-effects are part of a hair “detox”. In case you didn’t know, hair loss is NOT part of hair detoxing.

Can you imagine being sued by a company because you had a bad experience and connected with others that had a similar issue?

Here’s a PDF of the lawsuit.

Does Monat Cause Hair Loss?

So, the big question is whether Monat truly causes hair loss or not. Anyone who tries to sell Monat products to you will say no. Monat senior management will also say no. Many disgruntled customers in 2018 said yes, and they are still saying it now in 2020.

Monat claims their hair products “do not cause hair damage”:

Another Monat scam complaint

Of the 1,030 complaints with the BBB in the last 3 years, many of the women had hair loss and many other disturbing symptoms. I’ll provide you a few recent examples that I found.

This woman’s hair was falling out in large clumps after only three washes.

Monat scam recent complaint

Another person claimed that after only two washes, her scalp was extremely red and sensitive. She mentions that even the weight of her hair was too painful to bear, causing her to cut it all off.

is monat a scam recent complaint

This woman claims that her hair was coming out in chunks after only using Monat for a couple of months and now she barely has any hair left. She also states that many of the Monat sellers experience hair loss too, but they still sell it.

is monat a scam - monat complaints

So, although Monat has attempted to make claims that their products do not cause hair loss, I certainly won’t be taking any chances. You can make your own decisions about that, though.

Is Monat a Scam?

In all the years Monat has been in business, it still has yet to be accredited by the BBB.

Monat BBB Not Accredited

Is Monat really a scam, though? By definition, not necessarily.

You do get products for what you pay for, and you could potentially get people under you and make money from them.

Many people talk about a Monat scam or a pyramid scheme. Although it may technically be an MLM, I think it looks a lot like a Pyramid Scheme that found a loophole.

Let me just say this…I have never heard of a company that found it necessary to create a secondary website with the sole purpose of defending all the bad claims about it.

Literally, there is a website called “Truth About Monat”. It has mostly question-answer formatted pages to address the main concerns and complaints that so many customers have complained about (hair loss, etc.).

monat complaints website

None of my favorite companies have had to do such a thing. As a matter of fact, if my haircare product providers felt the need to do that, I would probably stop using those products.

I’ve got some good news though. After all this gut-wrenching information we have consumed about Monat, there seems to be a light at the end of the tunnel.

Monat has been investigated, and some immediate changes are being demanded.

Monat Investigation 2020

As of August 14, 2020, the Attorney General of the State of Florida Department of Legal Affairs mandated an investigation to be conducted into Monat Global Corp.

Within the action, all of the customer complaints about Monat (like ones we just covered) were addressed and clear expectations for changes were made. Those complaints include hair loss and refund issues, amongst several others.

Here is the actual government action document here.

Despite all the scam-like, pyramid scheme-ish activities Monat has built a reputation on thus far, the “Monat scam” could very well be ending soon.

That also begs an even better question about the Monat products themselves.

Is Monat FDA Approved?

I think something to note about any product we ingest or use topically is whether or not it is FDA approved.

As we know, the U.S. Food and Drug Administration (FDA) is responsible for guarding public health by regulating the safety, effectiveness, and security of food, drugs, biological products, medical devices, and cosmetics (like Monat).

Having the stamp of approval from the FDA means that a product is cleared and deemed safe for people to use. But is Monat FDA Approved?

In short, no. Monat is not FDA-approved. The FDA doesn’t regulate most cosmetics, but if the product is seen to be a public consumer issue, then the FDA has the power to pull the product from the market. Monat hasn’t been removed from the market, so in theory, it can’t be THAT bad right?

Monat claims that the products are formulated using all FDA-approved ingredients, so how is the product causing so many issues?

Monat scam complaint

Well, as we know from chemistry class, many ingredients could be safe to use on their own. When you start making various concoctions without proper knowledge of product outcomes, then you could be in for a dangerous mix.

For example, we all have a bottle of bleach somewhere in our house, right? You probably also have some rubbing alcohol, which is also great for various purposes. When you mix the two, however, you get toxic chloroform which can kill you if you breathe too much.

Now, I am not suggesting that Monat products are toxic, deadly mixtures. I am simply saying that although they are using FDA-approved ingredients, the FDA still deemed it necessary to investigate the company.

The FDA claimed that the Monat “cosmetic was prepared, packed, or held under insanitary conditions whereby it may have become contaminated with filth.”

Yikes! Here’s the full Monat FDA report 2018.

Final Thoughts – Is Monat A Scam

We’ve taken a deep dive into Monat as a company and the Monat complaints people have been making since before 2018.

Monat is obviously not a full scam considering the number of people that have been sucked in by it, and the fact that you do receive products for your purchases.

Some (most) people experience drastic issues with the Monat products and the company doesn’t seem to care. The products aren’t even FDA approved, which says a lot.

So, what do you think? Is Monat a Scam in 2021? Have you used the product or are you thinking about it? I’d love to hear your take on it!

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Is Monat A Scam? Secrets Revealed

Is Monat A Scam 2020

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This Post Has 26 Comments

  1. April Tinnes

    My daughter and I have been using the Monat for several months now and have noticed a decrease in our hair. I have some spots super thin! How can I join a lawsuit!

    1. The Comfy Coin

      You may research online to find out how you can join others with your same issue! There are likely some Facebook groups too.

  2. Lisa

    I am a newbie to Monat. I used the Intense Repair Shampoo and Conditioner for about 3 months (did not shampoo my hair daily) however started noticing a lot of my hair ending up in my hair brush. After cleaning my hairbrush, started watching and seeing more and more hair falling out. My blonde hair is long, straight and fine, always has been, but I did have alot of it. I do not color my hair and pretty much have had a lovely mane most of my life thus far. I went to the doctor and had a thyroid test, all is good, no problem there. I started researching the products and come to find out “hair loss” for thousands of women. Why on Earth is Monat still allowed to sell these over-priced products? I reached out to my upline in April of 2021 and was told “that the product is working in the scalp and causing positive changes~ causing old hair growth to fall out and new growth pushes out the resting hair to make room for the new strand that is growing in” HMMMM…..

    I am appalled and frustrated. A question I have is “will our hair grow back once we stop using their products?” Blonde and thinning, sad truth 🙁

    1. The Comfy Coin

      You know, I honestly don’t know for sure. In my experience, when I notice undesired results after using a product of any kind (even those not for my hair) then I will stop using it before things get worse. Now, could what they say to be true and your hair is “moving out of the way for new hair?” Possibly. It’s up to you whether or not you want to continue and find out. Everything we do in life involves taking chances, so it’s up to you love! I’m not trying to sway you either way. This article was simply to report what I found.

  3. Madison Lincoln

    Thank you for your article. You went into great depth about this product. I agree, there are too many people with complaints about their hair falling out for this to be ignored. I read a comment where the owner said the growth of their company happened way too fast and that it why their quality control was not under….lets say control. What a poor excuse. I appreciated your article. Thank you,
    Madison

    1. The Comfy Coin

      Yeah, that’s a horrible and unprofessional excuse! But hey, some people swear by it. To each its own! Thanks for the feedback love!

  4. esther hicks

    You should probably try the products before broadcasting your unresearched opinion on the internet,

    1. The Comfy Coin

      Thank you for broadcasting your unresearched opinion on the internet about me and what I’ve said.

  5. Sabrina

    Hello, I’ve been using monat products for over a year now. I love them. My hair is always soft and silky looking and I bleach it every 8 weeks which dries my hair out and makes it feel nasty. Monat always fixes the issue within two washes. I no longer need to wash my hair every day but rather every 3-4 days. No frizz or static. I love the products

    1. The Comfy Coin

      I am so glad you have had a great experience, unlike so many others! Every product is not for everyone. Some people love something that others hate, and that is perfectly fine. Good for you hun!

    2. Me

      I am a 2 year user and I too love them. Started with thin, balding (from cancer) hair and now I have my hair back!! Super soft, continual growth!! Loveeee it

    3. Me

      I am a 2 year user and I too love them. Started with thin, balding (from cancer) hair and now I have my hair back!! Super soft, continual growth!! Loveeee it

  6. Me

    What a total joke!! I love Monat… 2 year user and NO side effects as mentioned above. Best products ever for me. When you don’t use ANY product correctly and when you don’t know what you need you can have issues. What a scam this article is!!

    1. The Comfy Coin

      Everyone has a different experience. I’m glad it’s working for you! Some people can’t say the same, unfortunately. Thank you for sharing!

  7. Lourdes

    I personally have been using the products since August 2020 and only have amazing things to say about them I have not experienced more hair loss I have actually experienced healthier strands curlier curls less frizz. my sister my mom use it and they all love it I have aunts that use it and friends who’s hair looks amazing! and love it not sure who started the rumor but I feel as though it’s just something that people ran with.

    1. The Comfy Coin

      So happy to hear you had a pleasant experience. I wish everyone could say the same! Thank you for sharing.

  8. Elizabeth Okoe

    I was signed up for VIP membership by my Rep, not really knowing what this entailed. I found out when i tried to cancel. I was being “pressured” into continuing for 3 more deliveries or else pay a cancellation fee. I explained I never wanted membership i just wanted to give a shampoo & conditioner a try. I asked if they can waive cancellation fee to no avail. I feel like this was a scam,I wasnt asked if I wanted VIP membership with flexship, I was told to go in and sign as my Rep set it up for “free delivery”. This product I used 2 times and noticed extra hair in my brush so I never used again, no further problems, thankfully. Its all a bit shady with a flexship I wasn’t informed of, and then a cancellation fee to stop getting products that were not good for my hair???

    1. The Comfy Coin

      Wow, that’s crazy! I’m sorry that happened to you! Thank you for sharing your experience!!

  9. Joanne

    Are any shampoos FDA approved?

  10. Angie

    I have been using the products for months. Without a doubt thicker stronger hair. I had some real damage and unbelievable dandruff that no doctor could cure. Monat has turned that all around.

  11. Holley Ross

    I and my family members that are using it, have had amazing results! Our hair is better than it’s ever been and my hair is growing back after having thinning problems for over 25 years. I did not see great results at 3 months and questioned whether it would work, but at 6 months my new growth was obvious! I have found that some people are allergic to some of the ingredients and cannot use them. For me, it’s the best thing I’ve ever found!

    1. The Comfy Coin

      I’m so glad to hear you found something that’s working for you! Thank you for sharing your experience.

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